Privacy policy

Privacy Policy

At Alvion Organics, we respect your privacy and are committed to protecting the personal information you provide when using our website and purchasing our products.

This Privacy Policy explains how we collect, use, and protect your information.

Information We Collect

When you place an order or interact with our website, we may collect information such as:

  • Full name
  • Delivery and billing address
  • Phone number
  • Email address
  • Order and purchase details
  • Payment-related information required to process your order
  • Information you provide when contacting Customer Support

We may also collect certain technical information when you browse our website, such as browser type, device information, IP address, and website usage information.

How We Use Your Information

We use the information collected to:

  • Process and deliver your orders.
  • Confirm orders and communicate with you.
  • Provide customer support.
  • Process returns, refunds, and exchanges where applicable.
  • Improve our website, products, and customer experience.
  • Prevent fraudulent or unauthorized transactions.
  • Send service-related communications.
  • Provide promotional or marketing communications where permitted.

Payment Information

Payments made through our website may be processed by third-party payment providers. Alvion Organics does not intentionally store complete payment card details on its own systems.

Payment providers may process your information according to their own privacy policies and security practices.

Sharing of Information

We may share necessary customer information with trusted service providers when required to operate our business, including delivery partners, payment processors, technology providers, and other service providers.

We do not sell your personal information as part of our ordinary business operations.

Cookies

Our website may use cookies and similar technologies to improve website functionality, understand visitor behavior, remember preferences, and provide a better shopping experience.

Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. However, no online transmission or electronic storage system can be guaranteed to be completely secure.

Your Privacy Rights

You may contact us if you would like to request information about the personal data we hold about you or have questions regarding how your information is used.

Contact Us

Alvion Organics
178/B Model Town, Gujranwala, Pakistan
Phone: +92 314 4640000
Email: info@alvionorganics.com